Thursday 1 September 2016

Video Calling and Chatting App Development Company

Video Calling and Chatting App Development Company


Features of Video Calling and Chatting App

In-App Chat & Feedback: App users can send feedback and chat from within your mobile app.

Customizable Forms: The in-app ticket and pre-chat forms can be modified to collect only that information which is most relevant to the brand.

Seamless Experience: The intuitive UI & UX provides users with a messenger like experience.

Push Notifications: Enable push notifications to update customers about latest app developments.

Rich Media Support: Users can send screenshots and share files in multiple formats such as .pdf, .doc, etc.

Collect App Ratings: Positive replies add to the app’s ratings while a negative reply automatically generates a ticket.

Debug Logs: In case the app crashes, a ticket is generated giving the company details of why and from which page the app may have crashed.

User Profile: Gain easy access to users’ contact details and device information such as the device model, build, OS version, geo-location, network information, etc.

Customized Auto Reply: Send a customized auto-reply to those app users who created a ticket from the app.

Customer Satisfaction & Feedback: Track mobile app users’ satisfaction levels and invite them to put forth their feedback through in-app ticket forms and live chat.

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