The popularity of consumer mobile apps -- and users' expectations -- has changed the enterprise app development process. Now, IT admins may find themselves coding.
In the PC era, it often took years for vendors to release new versions of their applications, and it was common for these new versions to ship with hundreds of new features, fixes and changes to design. The same still holds true for most legacy software in the enterprise. It takes a long time for change to happen.
When it does, the change is massive and disruptive -- and not always in a good way. It can be difficult for users to learn their way around a drastically new version of what is supposed to be familiar software. Even a seemingly small change can lead to an increase in help desk support tickets and a nightmare for developers; just look at what happened when Microsoft removed the Start menu in Windows 8.
Deploying new versions of apps ... every few weeks can quickly overwhelm an IT department.
Popular consumer mobile apps have changed users' expectations when it comes to new software releases. For example, Facebook updates its mobile apps every few weeks. These smaller incremental updates are far less disruptive, and they allow the social network to respond more quickly to user feedback.
In the PC era, it often took years for vendors to release new versions of their applications, and it was common for these new versions to ship with hundreds of new features, fixes and changes to design. The same still holds true for most legacy software in the enterprise. It takes a long time for change to happen.
When it does, the change is massive and disruptive -- and not always in a good way. It can be difficult for users to learn their way around a drastically new version of what is supposed to be familiar software. Even a seemingly small change can lead to an increase in help desk support tickets and a nightmare for developers; just look at what happened when Microsoft removed the Start menu in Windows 8.
Deploying new versions of apps ... every few weeks can quickly overwhelm an IT department.
Popular consumer mobile apps have changed users' expectations when it comes to new software releases. For example, Facebook updates its mobile apps every few weeks. These smaller incremental updates are far less disruptive, and they allow the social network to respond more quickly to user feedback.
No comments:
Post a Comment